1 reviews | Active since Dec 2016

22 Nov 2018, 13:57

IMMEDIATE PAYMENTS IN DOUBT WITH CAPITEC

I have made two IMMEDIATE PAYMENTS this morning from my Capitec account - which I pay an extra fee for - and after hours it still does not reflect on the recipients bank account???!!! How - and why????

0
Replies (2)
Capitec Bank
Capitec Bank's reply22 Nov 2018, 14:59
Official
Good day 

I acknowledge your posting, and have referred it to Tanya De Klerk for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Complaint Management
Capitec Bank


Capitec Bank
Capitec Bank's reply28 Nov 2018, 12:49
Official
Good day,

We have tried contacting you but with no success. 

This matter will now be closed.

Kind regards
Tanya De Klerk 
Complaint Management