1 reviews | Active since Mar 2018
Immediate payment reversal
I am very disappointed in the response i got from Capitec call centre. i Put an immediate payment R1000 into my daughters Std bank account by error instead of her Fnb Acct. I was told that with immediate payment it cannot be reversed. i am very disappointed that i cannot reverse this as i know that she is unable to draw this money even if she wanted to because she has not used it in years and she is in Zimbabwe.
So do i just write off my R1000? It is a sad state of affairs when we must just through money away when we are in need.
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
