MC
Marshunt C

1 reviews | Active since Mar 2014

06 Apr 2024, 17:26

Immediate Payment is a **** and waste of money

Did an f****** "IMMEDIATE PAYMENT" from my Capitec account to my FNB account and it's been 2 days now and it's still not reflecting. This immediate payment is just a **** where you pay for a faster deposit but it does nothing! Useless bank.

0
Replies (4)
Capitec Bank
Capitec Bank's reply07 Apr 2024, 09:32
Official
Good day Marshunt

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
MC
Marshunt C's update08 Apr 2024, 10:15
Reviewer Update
I don't want an official to contact me. I want my money. It's been 4 days. WHERE IS MY IMMEDIATE PAYMENT????????
MC
Marshunt C's update08 Apr 2024, 13:45
Reviewer Update
It's almost 5 days now. My money is still missing after immediate payment. I think I will report Capitec to the Ombudsman. Let's hear what he has to say about this.
MC
Marshunt C's update08 Apr 2024, 20:33
Reviewer Update
So Given Tshabalala, Complaints Management Officer at Capitec, sent me an email saying they would contact me within 2 hours. It's 5 hours later and no contact. My money is still missing. I will open a case of ***** early tomorrow morning at the Ombudsman against Capitec.