GS
Gillian S

1 reviews | Active since Sept 2021

17 Apr 2024, 12:36

Immediate payment farce.

Please be careful Capitec will bill you for an immediate payment that is not done. They cannot substantiate when when a payment went into another bank. They are not interested in their client satisfaction. An immediate payment on a Friday charge R 40 payment still not received by supplier buy Monday Afternoon. Capitec not prepared the refund the R 40 charge!!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Apr 2024, 13:59
Official
Good day Gillian

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Best regards,