TA
Tammy A
1 reviews | Active since Feb 2014
26 Apr 2024, 07:59
IMMEDIATE PAYMENT - CANT SEE FUNDS BUT CHARGED
WHAT IS THE POINT OF *IMMEDIATE PAYMENT*, *PAYING FOR AN IMMEDIATE PAYMENT* THEN THE MONEY DISAPPEARS, RECIPIENT CAN'T SEE THE FUNDS, THEIR BANK DOESNT HAVE THE FUNDS. CONTACT CAPITEC THE CALL CENTRE AND ALL THEY CAN SAY ITS SUCCESSFUL ON OUR SIDE, **NO DAH** SO I MUST WAIT 7DAYS UNTIL YOU FIND MY IMMEDIATE PAYMENT THAT DISAPPEARED. why are you charging me for immediate payment but can't even tell me where my money is??? :( (THIS IS FROM MY SONS ACCOUNT TO ANOTHER ACCOUNT
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
26 Apr 2024, 11:08Good day Tammy, thank you for raising your concerns. We do apologize for any inconvenience that may have been caused. Please send us your incident number so we may have a look.
Capitec Bank's reply26 Apr 2024, 11:08
Official
Good day Tammy, thank you for raising your concerns. We do apologize for any inconvenience that may have been caused. Please send us your incident number so we may have a look.
Capitec Bank's replyOfficial
26 Apr 2024, 12:33Good day Tammy.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply26 Apr 2024, 12:33
Official
Good day Tammy.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.