MM
Mpho M
1 reviews | Active since Dec 2016
17 Dec 2022, 08:02
Immediate payment but no money in my bank
Immediate payment done 14 Dec, 17 Dec thr money still not In my account.
I made an immediate payment of R1500 from my capitec account to my FNB account, the money is still not in my account even today the 17th of Dec. I really regret banking with capitec because now my money is missing, when I call I get put on hold from some rude consultants. This is nonsense because now you left me stranded,you don't even care...i want my money back please.
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Capitec Bank's replyOfficial
17 Dec 2022, 08:11Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply17 Dec 2022, 08:11
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
MM
Mpho M's updateReviewer Update
17 Dec 2022, 08:20When is the next business day? I need my money. I did an immediate transaction because I needed the money. Have been waiting for help since Thursday....how can money just disappear..I want my money..I want no stories please. I am going to report your bank to ombudsman
MM
Mpho M's update17 Dec 2022, 08:20
Reviewer Update
When is the next business day? I need my money. I did an immediate transaction because I needed the money. Have been waiting for help since Thursday....how can money just disappear..I want my money..I want no stories please. I am going to report your bank to ombudsman