IMMEDIATE PAYMENT ****

On 24 September I made a payment to my mother, opting for the immediate payment option. The funds were deducted including the R7.50 fee, but to this day, have not gone through.

The consultants, including a manager who said her name was Karen and promised to get back to me within hours but never did, only give computer generated answers despite making numerous calls. No calls, no messages or emails as promised. No one seems to care.