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charles S
1 reviews | Active since May 2013
31 Jan 2024, 18:32
Immediate payment
Good day yes I made a payment from my Capitec account as immediate payment R88 and I was charged R7.50 to hollywoodbets but according to their records the payment is not on their statement my question is why Capitec charges for immediate payments if the payment will more than 24 hours are reaping of ur clients or deceiving us
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Replies (7)
Capitec Bank's replyOfficial
31 Jan 2024, 18:37Good day Charles
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply31 Jan 2024, 18:37
Official
Good day Charles
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
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charles S's updateReviewer Update
01 Feb 2024, 20:04One bank that does care about its customers is Capitec Bank, I have called them so many times today they send pillar to post their call urgent are clueless the assume impatient arrogant. I spoke to hollywoodbets over the phone and through email and chats according to them immediate funds paid from Capitec to them does not reflect awaiting for Capitec to clear ii will recommend people to move their salary very ***********
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charles S's update01 Feb 2024, 20:04
Reviewer Update
One bank that does care about its customers is Capitec Bank, I have called them so many times today they send pillar to post their call urgent are clueless the assume impatient arrogant. I spoke to hollywoodbets over the phone and through email and chats according to them immediate funds paid from Capitec to them does not reflect awaiting for Capitec to clear ii will recommend people to move their salary very ***********
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charles S's updateReviewer Update
01 Feb 2024, 21:31After I went through to all capitec complaints on hello Peter, face book tweets snd Instagram I realize people more problem more than me I therefore taken decision to go in the branch and close all accounts with
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charles S's update01 Feb 2024, 21:31
Reviewer Update
After I went through to all capitec complaints on hello Peter, face book tweets snd Instagram I realize people more problem more than me I therefore taken decision to go in the branch and close all accounts with
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charles S's updateReviewer Update
02 Feb 2024, 07:49Capitec bank is worse bank on earth
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charles S's update02 Feb 2024, 07:49
Reviewer Update
Capitec bank is worse bank on earth
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charles S's updateReviewer Update
02 Feb 2024, 17:46Capitec bank you Ned really work your service it's totally unacceptable for me to do immediate payment and not reflecting with time frame of 2hrs I fort with innocent people because u, you have reverse the funds but never told me that it was reverse during the day no explanation I now fear to transact with as my confidence on you 0 and thank to hellopeter to have this platform it really assist me to have my money back
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charles S's update02 Feb 2024, 17:46
Reviewer Update
Capitec bank you Ned really work your service it's totally unacceptable for me to do immediate payment and not reflecting with time frame of 2hrs I fort with innocent people because u, you have reverse the funds but never told me that it was reverse during the day no explanation I now fear to transact with as my confidence on you 0 and thank to hellopeter to have this platform it really assist me to have my money back
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charles S's updateReviewer Update
03 Feb 2024, 18:25Up until Capitec bank have contacted me to explain why the payment did not go through and why pay reversed and charge is reversed charging me for service that u did rendered is totally unacceptable
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charles S's update03 Feb 2024, 18:25
Reviewer Update
Up until Capitec bank have contacted me to explain why the payment did not go through and why pay reversed and charge is reversed charging me for service that u did rendered is totally unacceptable
Capitec Bank's replyOfficial
05 Feb 2024, 09:49 Good day Charles
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply05 Feb 2024, 09:49
Official
Good day Charles
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank