FR
Frans R

1 reviews | Active since Jul 2011

05 Oct 2024, 19:39

Immediate approval not available

Im a Capitec client trying to apply for credit on the banking app Get credit advertised as available immediately but only the call me is available now i keep on get estimate but still no option available and the credit check notices keeps piling up on my credit check why isn't that option available ?

0
Replies (8)
Capitec Bank
Capitec Bank's reply06 Oct 2024, 08:33
Official
Good day Frans Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
FR
Frans R's update07 Oct 2024, 14:26
Reviewer Update
There has been no reply so far
FR
Frans R's update07 Oct 2024, 18:21
Reviewer Update
And i'm still trying Choose a product as on the app description under loan Up to 84 months to pay immediate payout however this is not the case only two options available please call me or i'll visit a branch and then another credit check notice on my credit record
FR
Frans R's update07 Oct 2024, 18:22
Reviewer Update
I updated and reinstalled the app
FR
Frans R's update08 Oct 2024, 13:23
Reviewer Update
Ok so no feedback from Capitec
FR
Frans R's update08 Oct 2024, 17:44
Reviewer Update
Ok still no feedback
FR
Frans R's update09 Oct 2024, 09:41
Reviewer Update
Just had an exiting phonecall with Capitec only telling me how the get estimate will only work after a phone call, in the past with an amount of approx R 22 000 loan i could apply and funds available without a phone call was available thus funds available immediately only after a phone call.
FR
Frans R's update09 Oct 2024, 09:42
Reviewer Update
And only available to some clients