SD
Sandile D
1 reviews | Active since Jan 2015
02 Feb 2016, 11:47
Imaan at Capitec Bank Kerk Street
Long story short, i went into that branch with an urgent requirement, i was under a lot of pressure. Not only did Imaan do everything she possibly could, she chatted to me like we were old friends which took the pressure away. She even followed up by calling me to remind me to submit the required documents and you could on overall say i was stunned to receive that kind of service, AND in a branch in the Jhb CBD. All this happened in December and that should show the kind of impact it had on me.Imaan is a treasure and i hope Capitec realises that.
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Replies (1)Capitec Bank's replyOfficial
03 Feb 2016, 08:13Hello ******x,
Thank you for your feedback.
Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words Imaan, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback.
Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words Imaan, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Capitec Bank's reply03 Feb 2016, 08:13
Official
Hello ******x,
Thank you for your feedback.
Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words Imaan, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback.
Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words Imaan, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
