SM
Sithembile M

1 reviews | Active since Mar 2024

19 Mar 2024, 16:13

I’m stranded in another country because Capitec just paused my card for no reason

Before leaving to go overseas I was assured by capitec that I have nothing to worry about. Today I received money from my mother and it says my money has been paused. I have to go to the nearest branch with my ID documents to fix the issue. TELL ME HOW!!! I’m now stranded in another country with no money can capitec please help me.

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Mar 2024, 16:41
Official
Good day Sithembile  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank