MM
Mpho M

1 reviews | Active since Aug 2022

14 Jan 2025, 06:44

I'm out of words

Requested a settlement letter for my credit card. Paid the the settlement amount. Called in to ensure the money was received and requested for the credit card to be closed, but for some reason, it is still active. I don't know what to say anymore about this bank.

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Jan 2025, 08:36
Official
Good day Mpho, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.