EK
Elizabeth K

1 reviews | Active since Mar 2013

25 Oct 2017, 09:09

im not happy with my bank

I've been banking with capitec bank for close to 2 years but when I go and apply for a loan they refuse to give me a loan because I'm a contract/permanent employee, I'm saving with them also, I feel that if they don't trust me with their money why do I have to trust them with my money I rather go to fnb and pay R100 on charges than be treated as an ************* customer, every month my salary goes into their account and I'm saving with them also I though that would count for something but I guess I was wrong, thanks but no thanks Capitec, I'm waiting for the weekend to go and close my two accounts with them

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Nov 2017, 11:40
Official

Good day

Please accept our sincere apologies for the delay as we have experienced some technical difficulties.

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank