I'm not a Nobody ......

As a client of around 15 years or more its a SAD DAY when you feel like a nobody when dealing with your bank. Capitec Client Care has made me feel that way the past three weeks when dealing with then over the phone. Its not so much about the cost of each call (15-20mins) but the actual care less attitude from the staff operating the center. I hope that my frustrating 4 or 5 calls today may bring out a better response. To feel this way about your own bank after so many years is not the way i expected it to be. But then when i see the average rating given to Capitec on Hellopeter - i realize I'm not the only one.