SQ
Sphindile Q
1 reviews | Active since Nov 2021
10 Jun 2025, 09:08
I'm frustrated?!!
Shein has refunded me but Capitec is not releasing my funds I'm not sire why coz normally it takes about 2 days when I ask them they are telling me that I sholud get a letter from Shein, I mean whats that? Shein always refund me there was not any day that they ever send me the letter. This os absurd!
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Capitec Bank's replyOfficial
10 Jun 2025, 10:36Good day Sphindile,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply10 Jun 2025, 10:36
Official
Good day Sphindile,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.