I'm done with Capitec, no more

Thus is the third complaint I make about Capitec on this platform for the same incident. Promises keep being made and broken and after 3 weeks my issue still hasn't been resolved. Complaints department is currently where my issue is and they promised to give feedback every 2 days. After calling them on the 4th day I was told the person working on my case would call me back, she still hasn't called back now and it's day 6 without feedback. She doesn't even respond to my emails. After all this I'm closing my Capitec account. I'm done