I'm done with Capitec Bank.

I'm very disappointed at Capitec Bank, I've always like how simple it made banking and choose to overlook small things like long queues in front of it and out of service ATMs after busy pay days but this time they went too far. I tried accessing my account via the app and I found a statement stating I should go to the branch for a physical card and upon my arrival, I was told that my account has been put on hold because of ********** activities linked to some account I don't even know...what makes it worse is the fact that I didn't receive any notification or whatsoever from the bank and now they want me make an affidavit say what, 🤷I don't know. I understand the need to prevent ***** but they should communicate like they always do when they want to promote some new product and why should I go to the police station when they are the one's who put a hold on my account???