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nqaba N
1 reviews | Active since Aug 2016
01 Jun 2023, 13:16
I’m disgusted by a Capitec Team Leader ny the name Peter Moketsi with bad manners and lack of patience and listening skills
Peter Moketsi from collections doesn’t know how to speak properly to clients and he forgets that it because of people that Capitec in standing. I’m sure the set of values that Capite lives by are not what he reflected when he spoke to me on the 25th of March using his colleague’s line. Just because I owe Capitec bank doesn’t mean I’m a ******** or you should speak to me in whatever manner you see fit, telephone etiquette has rules and regulations. You cannot speak to me like we are in a shebeen and not expect a positive response.
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Replies (1)Capitec Bank's replyOfficial
01 Jun 2023, 16:52Good day Nqaba
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Jun 2023, 16:52
Official
Good day Nqaba
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
