GL
George L

1 reviews | Active since Oct 2016

10 Oct 2016, 18:52

******* withdrawels from Capitec Account

<p>A few weeks ago, my cellphone number was hacked and a sim swop done.</p> <p>When i realised, the first thing i did was call Capitec to stop my Cellphone Banking.</p> <p>They stopped it, but only after some of my money was ****** out of my account.</p> <p>The only advice Capitec told me, was to make a case at the police.</p> <p>They can see where the transfers were sent to, but did not want to assist me with that.</p> <p>They said they would investigate, but that they can not return my money.</p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Oct 2016, 08:50
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank