******* Threats
Despite having a RECORDED agreement for payments in place, and payments being diligently paid and debited, I keep getting threatening SMS's. When I send emails to instruct Capitec to refrain from sending threatening messages and proceeding with legal action (as my account is being paid) they refuse to stop sending SMS's and instruct me to go to a branch to sort out THEIR ******* activities. Worst bank ever.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
13 Oct 2020, 10:39I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply13 Oct 2020, 10:39
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank