HN
Hazel N

1 reviews | Active since Feb 2013

18 Jun 2016, 10:35

******* stockvels run by capitec bank users

<p>On the 22 of May 2016; I joined a stockvel created by a person that banks with Capitec bank and I did deposit the agreed amount to other person using capitec bank and I will removed from the stockvel after deposited R2000 on the 25th of May to that persons bank account. I have contacted Capitec they couldn't help me they referred me to my bank which is FNB I contact ed FNB and they told me I need to they referred me to their ***** department I had to open a case I went to the police station and I was told they can't assist me. I only want my money back so that I can pay the deposit that is required in order for the school to keep his place for grade 1 next year. Hello peter is my last hope. I can even provide the account numbers that I would like Capitec to investigate bcz this people are ******** innocent people like me who are really struggling and try to make a leaving for themselves and their families. My request is to ask the person that I paid my R2000 to provide reason or service that he provided to me in order for me to pay him that amount.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Jun 2016, 06:53
Official

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank