DN
Dan N

1 reviews | Active since Jun 2020

03 Jun 2020, 22:11

******* practice

I went to Linmeyer Balery and takeaway and they are using a Capitec bank point of sale machine and refused to allow me to pay because my items came to less than R50. This is should not be allowed when at other stores their is no amount limits and they even had a sign on the counter

0
Replies (6)
Capitec Bank
Capitec Bank's reply04 Jun 2020, 08:37
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply05 Jun 2020, 08:47
Official
Good day  Dan 

We are trying to contact you to gather urgent information, so that we can assist you regarding your complaint,  However, we have been unable to reach you on the contact number listed on your profile 

May you kindly provide an alternative number so that we can engage with you 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply07 Jun 2020, 19:04
Official
Good day  Dan 

We are trying to contact you to gather urgent information, so that we can assist you regarding your complaint,  However, we have been unable to reach you on the contact number listed on your profile 

May you kindly provide an alternative number so that we can engage with you 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply09 Jun 2020, 17:00
Official
Good day  Dan 

We are trying to contact you to gather urgent information, so that we can assist you regarding your complaint,  However, we have been unable to reach you on the contact number listed on your profile 

May you kindly provide an alternative number so that we can engage with you 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply10 Jun 2020, 16:24
Official
Good day  Dan 

We are trying to contact you to gather urgent information, so that we can assist you regarding your complaint,  However, we have been unable to reach you on the contact number listed on your profile 

May you kindly provide an alternative number so that we can engage with you 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply11 Jun 2020, 17:54
Official
Good day Dan 

The complaint was addressed with the merchant. The matter was resolved.

Kind regards
Capitec Bank