ED
Elzette D

1 reviews | Active since Feb 2012

07 Oct 2015, 10:44

******* Debit Order: IKUZI

An ******* debit order went off my Nedbank account for the amount of R70 on 1/9/2015. I received excellent service from Michelle at Nedbank in tracing the people. She confirmed that the debit order went off via Mercantile Bank for IKUZI and they gave me the following contact number *** and keeps on being engaged for the last two days. <br> Mercantile bank stated that they cannot help me. <br> What can I do now?<br> Must I open a ***** case with the police?<br>

0
Replies (1)
Capitec Bank
Capitec Bank's reply14 Oct 2015, 17:26
Official
Hello very urgent,

Dear very urgent

We hereby confirm that this incident has been resolved.

IKUZI is an independant processor which was sponsored by Mercantile Bank.

Thank you for making us aware.

Kind regards

Mercantile Bank Team