LM
Lulu M

1 reviews | Active since May 2013

21 May 2019, 13:22

ill treatment of employees by the bank

Can someone out there please help us. we are being abused everday at Capitec bank and we cannot do anything about it as we are always threatened with dismissals should we not comply. Can someone investigate how capitec treats its employees, from branches to call centre agent. as we work long hours without day off for up to ten days and get no overtime in return. please help us as we cannot speak up for fear of victimization.

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Replies (3)
Capitec Bank
Capitec Bank's reply22 May 2019, 08:51
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
 
Capitec Bank
Capitec Bank's reply23 May 2019, 13:58
Official
Good day

We tried to contact you but we received a message that it is a wrong number.

The relevant department will be in contact with you.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply23 May 2019, 15:57
Official
Good day

Please be advised that we will not be able to provide response your name does not correspond with the employees.

Complaint Management
Capitec Bank