GS
Gasetlwaelwe S

1 reviews | Active since Mar 2023

04 Apr 2023, 09:04

ILL TREATMENT AND LIES

I wrote my review on the 29th March regarding the ill treatment i got from Capitec since they closed my account for R58 they claim is *****, and they rep**** lying to me that they will communicate with me the next working day, of which it did not happen, it sad what happened to me because i couldn't get my salary this month, i have rent to pay, kid to feed, my family depend on that salary, just because of R58 i am suffering i told them to take that R58 out of the money i have, whenever i go to the branch they claim there's nothing they can do, i have to wait till Capitec is done with their investigation, my questions is why i am i not informed of those investigation, why i am treated like a *****ster, a ******** on the bank i trusted with my money for over years, today i am treated like this over R58. 00 i dont know where it come from. I am really hurt, days sleeping in hunger while i have lil money i can use but because R58. 00 require lot of investigations. I have to suffer and no communication on this Hellopeter please help me on this.

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Replies (2)
Capitec Bank
Capitec Bank's reply04 Apr 2023, 09:06
Official
Good day Gasetlwaelwe 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
GS
Gasetlwaelwe S's update04 Apr 2023, 09:25
Reviewer Update
Even last time you said so no one contacted me. Please stop playing with my time i need money also