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Nerine O

1 reviews | Active since Jul 2023

24 Jul 2023, 13:47

*****ilent on loan account insurance

*****ulant on their loans . Why take out insurance on a loan if the insurance does not pay out and they still deduct your account ? You try to be honest and do the right thing then they come and hit you with stuff like this. I will never refer any one to capitec again . The training that they provide the call centre are useless. This is the second time that capitec does this to me . Manpo Sanu i really think that they should send you for more training , really bad service .

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Jul 2023, 13:53
Official
Good day Nerine 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank