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Patrick M

1 reviews | Active since Dec 2013

05 Jul 2023, 16:22

Iinonsistant capitec

Yet again I find myself frustrated pulling my hair out Capitec religiously showing how *********** and inconsistent they are While visiting overseas I pay my accounts each month, normally a Friday and its clear by Tuesday, But no they can't be co sistant with that,now wednesday and still waiting absolutely ridiciloyse and putting my credit score into disrepute, Last month I payed the Friday by Tuesday my funds were clear, this is not the first time.wthey have delayed clearance hence inconsistance You can't turn round d and say oh it's this time or that tome .. Itseither the3 working days as per normal or not Capitec is stuffing people around with their inconsistency and unreliability I am fuming and totally fed up

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jul 2023, 21:14
Official
Good day  Patrick

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,