CL
CP L
1 reviews | Active since Nov 2015
26 May 2026, 04:39
Ignoring court order by harassing wife
So again you have started to harras my wife with sms by making threats that her capitec accounts will be handed over today to brooks and luyt for legal action after a formal court order was send several times in the past for successful sequestration. A formal complaint are now been lodged against Capitec with the Financial ombudsman and this matter are also brought under the attention of the media to put you in your place once and for all
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Replies (3)
Capitec Bank's replyOfficial
26 May 2026, 06:58Good day, thank you for reaching out.
I’m sorry to hear about the distress this situation has caused you and your wife. I understand how concerning it can be to receive messages like this, especially where legal matters are involved.
However, for privacy and security reasons, Capitec may only engage directly with the account holder. This includes any discussions related to legal actions, court orders, sequestration, or communications sent on the account.
What to do next
Your wife will need to contact Capitec herself so we can assist her directly. She can do this by:
- Chatting to us via the Capitec App, or
- Calling our Client Care line, or
- Visiting a Capitec branch with her ID
Once she contacts us, we will ensure her query is reviewed by the appropriate team.
Thank you for your understanding. If you have a general query unrelated to her account, please let us know.
Capitec Bank's reply26 May 2026, 06:58
Official
Good day, thank you for reaching out.
I’m sorry to hear about the distress this situation has caused you and your wife. I understand how concerning it can be to receive messages like this, especially where legal matters are involved.
However, for privacy and security reasons, Capitec may only engage directly with the account holder. This includes any discussions related to legal actions, court orders, sequestration, or communications sent on the account.
What to do next
Your wife will need to contact Capitec herself so we can assist her directly. She can do this by:
- Chatting to us via the Capitec App, or
- Calling our Client Care line, or
- Visiting a Capitec branch with her ID
Once she contacts us, we will ensure her query is reviewed by the appropriate team.
Thank you for your understanding. If you have a general query unrelated to her account, please let us know.
Capitec Bank's replyOfficial
26 May 2026, 07:43I haven’t heard back in a bit just checking if you still need help?
Capitec Bank's reply26 May 2026, 07:43
Official
I haven’t heard back in a bit just checking if you still need help?
Capitec Bank's replyOfficial
26 May 2026, 08:24Thank you for your patience and time today.
Just to recap:
✅ We’ve explained that Capitec is unable to engage on this matter with you, as the account and all legal arrangements are in your wife’s name.
✅ For privacy and security reasons, only the account holder can be assisted with queries related to court orders, sequestration, legal handovers, or account communication.
Your wife will need to contact Capitec directly so the matter can be reviewed with the correct authority. She can do so by:
- Chatting to us via the Capitec App,
- Calling our Client Care Centre, or
- Visiting a Capitec branch with her ID.
Once she reaches out, her query will be routed to the appropriate team for review.
Thank you for your understanding.
As there’s nothing further we can assist with on this profile, I’ll go ahead and close the chat.
Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day! 🌻
Capitec Bank's reply26 May 2026, 08:24
Official
Thank you for your patience and time today.
Just to recap:
✅ We’ve explained that Capitec is unable to engage on this matter with you, as the account and all legal arrangements are in your wife’s name.
✅ For privacy and security reasons, only the account holder can be assisted with queries related to court orders, sequestration, legal handovers, or account communication.
Your wife will need to contact Capitec directly so the matter can be reviewed with the correct authority. She can do so by:
- Chatting to us via the Capitec App,
- Calling our Client Care Centre, or
- Visiting a Capitec branch with her ID.
Once she reaches out, her query will be routed to the appropriate team for review.
Thank you for your understanding.
As there’s nothing further we can assist with on this profile, I’ll go ahead and close the chat.
Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day! 🌻