1 reviews | Active since May 2016

04 Aug 2021, 14:22

IGNORE ME - I MIGHT GO AWAY?

Would give MINUS 5stars if I could.

Had a new card sent to UK where we now live, as one was lost in transit.

After a complaint to lack of service on here, it was sent.

Now I am trying to activate it - cannot, as I have a UK cell number, and they have my old SA number for OTPs. Incident# ***6. No access to old phone in SA.

I have emailed them on NUMEROUS occasions asking for reply to email. Like the incident above, NONE have been responded to....

UK Phone +***37

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Aug 2021, 14:32
Official
Good day Phil

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank