IGNORE ME - I MIGHT GO AWAY?
Would give MINUS 5stars if I could.
Had a new card sent to UK where we now live, as one was lost in transit.
After a complaint to lack of service on here, it was sent.
Now I am trying to activate it - cannot, as I have a UK cell number, and they have my old SA number for OTPs. Incident# ***6. No access to old phone in SA.
I have emailed them on NUMEROUS occasions asking for reply to email. Like the incident above, NONE have been responded to....
UK Phone +***37
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Replies (1)Capitec Bank's replyOfficial
04 Aug 2021, 14:32Good day Phil
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Aug 2021, 14:32
Official
Good day Phil
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
