1 reviews | Active since Sept 2015
******** AND MISLEADING
Went to Shelly Beach branch and asked to buy a token in order to transact overseas. The lady explained that I don't need token if I have the application, and I don't need roaming. That was false. The branch is 30km from me and I have to go again. ******** employees of Capitec should not work there. Who is going to pay my petrol and time?
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nicole Appollis will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Nicole Appollis will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Moskov
I trust that my explanation provided you with clarity.
Kind regards
Complaint Management
Capitec Bank
Good day Mr Moskov
I trust that my explanation provided you with clarity.
Kind regards
Complaint Management
Capitec Bank