1 reviews | Active since Nov 2010
If you trade forex, stay away from them!!!
<p>I am a part time forex trader and I funded my forex account with my Capitec debit card of $500 to practice with. After a month I found myself in profit of $151. I made a withdrawal to check if there were no problems withdrawing from the broker. They tranferred my $500 back to my debit card without a problem, but when they tried to send my profits via bank wire to my bank account this is where all the problems started. It took about 2 weeks to get to my bank and then it was "sent back" by Capitec for some bull reason as at Standard bank I never had a problem and made several withdrawals. The problem now is that the broker said they have not received these funds (R2,100) so by Capitec doing that stupid move I have lost my money and refuse to help me anymore.</p>
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I have again been sent proof of payment from Capitec & sent it to my broker and they cannot locate the funds. So either Capitec is lying or my broker is, but either way I have lost R2100 due to Capitec not putting the funds into my account... this is really pathetic service 2 months and still no joy.
I have again been sent proof of payment from Capitec & sent it to my broker and they cannot locate the funds. So either Capitec is lying or my broker is, but either way I have lost R2100 due to Capitec not putting the funds into my account... this is really pathetic service 2 months and still no joy.