IF YOU DO NOT WANT TO END UP WITH ANXIETY & FOR YOUR OWN SAFETY STEER CLEAR FROM CAPITEC BRANCH TOKAI - PICK & PAY

There are MANY VALID REASONS WHY YOU AS A CUSTOMER SHOULD STEER CLEAR & STAY AWAY FROM CAPITEC BANK - BRANCH TOKAI.

HERE IS WHY I WILL AVOID THAT BRANCH THROUGHOUT MY STAY IN CAPE TOWN.

Seven Tables - two tellers operating Why? The rest of the staff members were roaming around like stray cats.

Really bad service upon entering the Branch. I entered at 15:00 I was still waiting at 15:45. Eventually assisted at 15:58. PATHETIC IS ALL I HAVE TO SAY - THROUGHOUT MY TIME AT THIS BRANCH THERE WAS ONLY FIVE CUSTOMERS [INCLUDING ME]! A 58MINUTE WAIT!!!

Something that really Scared and Shocked Me; Especially now during the COVID-19 Crisis!

One Teller, seated at Desk3, who was assisting a Customer, was openly coughing, really badly. This teller was not making use of a tissue, or her elbow! COUGHING OPENLY AND SHE WAS NOT WEARING A MASK! The cough sounded like TB!

After she witnessed a shake of my head whenever she continuously coughed; she lifted her body, went to the office to collect a mask; questions crossing my mind now, was how much germs WAS ALREADY FLOATING AROUND, ALL OVER that desk AND UTENSILS -more so to the Customer she was assisting!

After her neglectful stupidity & returning after 2 seconds, I doubt she even bothered dipping a finger or sanitizing.

WHY ARE CAPITEC STAFF SO NEGLIGENT WHEN IT COMES TO CUSTOMERS HEALTH SAFETY?

That is a Branch that should be rated with a CAPITAL Zero for their attitude toward Customers.

LOCK THE DOORS & throw away the key, I will feel safer.

CAPITEC, HAVE THAT STAFF MEMBER TESTED!

YOU PUTTING MANY CUSTOMERS AT RISK, WHEN STEPPING INTO THAT BRANCH!