LL
Lee-Ann Leonard

1 reviews | Active since Nov 2015

16 Aug 2025, 11:00

If I could vote I'd make Nabeela President!

This morning I was assisted by Nabeela at Capitec Newmarket Park, and I just have to say – she is an absolute asset to your team.

What stood out for me is that she doesn’t just see a client or a number; she genuinely sees the person sitting in front of her. That kind of service is rare, and it makes all the difference.

Her friendly, efficient, and professional manner made the whole experience such a pleasure that I honestly felt like I’d rather sit with her at the bank than go to a braai – and for an Afrikaans person, that says it all!

Capitec, hold on to her – in fact, make her President! I’m convinced the world would be a better place for it.

Thank you, Nabeela, for reminding me that great service still exists and for making banking feel a little more human.

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Aug 2025, 12:37
Official
Good day Lee-Ann Thank you for taking time to acknowledge great service, it makes our jobs worthwhile We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey. Kind regards Capitec Bank