kM
khensani M

1 reviews | Active since May 2016

11 May 2016, 16:59

iam very angry

<p>some one sent me money for a stokvel</p> <p>the person later on asked me to send it back ..I told the person I will but my network is bank to access the internet</p> <p>later on I realise my account is frozen without any call</p> <p>when I call the bank iam told iam under investigation for ***** of online stokvel activities...all my money is frozen</p> <p>what about our rights as clients</p> <p>meaning any one can go to capitec and say **** they will believe them that you are ***** star</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply16 May 2016, 12:04
Official
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention. Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction
Capitec Bank
Capitec Bank's reply16 May 2016, 12:04
Official
I acknowledge your posting, and have referred it to Azalea Muller for immediate attention. Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction. Complaint Management Capitec Bank