LR
Lee R
1 reviews | Active since Jul 2020
24 Aug 2020, 11:56
I WONT BE POOR FOREVER I WONT BE USING YOUR BANK FOREVER either
I have done everything to get help with my app going in to the bank only for them to tell me i must download but they wont let me connect to their wifi because I need to have mobile signal. Why would I need your wifi when I have data? your app wont work unless downloaded at a branch well you cant download the stupid app at the branch.
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Capitec Bank's replyOfficial
24 Aug 2020, 15:39Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply24 Aug 2020, 15:39
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank