I withdrew money on the 3rd of September 2021, I raised a query about the money that came out not being enough and I still have not received feedback

Item: Capitec Bank
Rating: 1
Author: maina S

I withdrew money on the 3rd of September 2021, I raised a query about the money that came out not being enough and I still have not received feedback. Whenever I call I get told a different story. It was first 48 hours and now I'm told it can take up to 30 days

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Replies (1)

Capitec Bank's replyOfficial

13 Sept 2021, 13:59

Good day Maina

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank's reply13 Sept 2021, 13:59

Official