I will not rest till Capitec Pays Back the Money

It's going to 3months now Capitec is still investigating a case of ***** and knowing my Sister has no energy to follow up but I will continue to fight and Expose Capitec for what they are..... Every day Capitec's reviews are going down and Capitec doesn't give a Damn. Till today The lady that called us Said she will call my sister at 1pm and never called and yes she says she doesn't see progress in the Case then Who is the investigator .....Tell us Capitec aren't you insured to refund People's money de*****ed in your Bank ......