I will never bank at capitec ever again!!!

What bad service capitec has guys its no joke if your banking with capitec you are taking a risk with your money. In March this year2023 Someone hacked my account and stole my money out of my account. Did all the steps with capiect and they still have the nerve to tell me they can not refund my money back the account that all myoney got gender to is clear as daylight but they still cant get my money back. This investigation when on since march up until now when i got feedback that they cant retrieve my money. A ***** that has been done without my knowledge. And to tip it of even more the way it was done from investigating myself it feels to me like this was an inside job. Cause when they told me my phone was used to access my banking app it made no sense cause i am ALWAYS on my phone,so it makes no sense. Why would i put myself in debt. Please guys be careful