i whats wrong with my bank lately

Item: Capitec Bank
Rating: 1

I'm Siyabulela Alwyn (Follow-up reff was ********** 00) I wrote to Hallopeter on the 27 October and Capitec Complainant management rep**** and promised to refer my complain to Oscar de Villiers for immediate attention. Guess what the Oscar guy was more consent the fact that I wrote to hallopeter than try to help me. Oscar said he can't reverse the money I deposited to a wrong number(*120*3279#) if he can't get hold of that person to get authority to reverse the Money.(I agree) But I had a loan to Capitec Bank and I gave them authority to deduct every wednesday but funny enough if it happens that I have money on the tuesday Capitec bank will deduct without any authority and if you go to a branch then forget the money won't be reversed( I can prove it) Oscar said if he can reverse my money back without authority he will be braking the Bank regulations But Oscar was willing to tell me that I sent the money to Mr M. Magubane from Germiston( ********** 568,Gauteng) to help search the guy and I went to a Capitec Bank branch to verify if Oscar gave me correct information and I was told they can't give me the details of that person because its ********. I was totally confused because Capitec Bank can't reverse my money without the other person authority but same Capitec Bank is willing to give me his details without authorisation(******** as well). Now I'm checking my other options- 1. Hallopeter (done) 2. To contact bank’s ombudsman. 3. Talk radio station/ Social network and tell the whole story to help search for the guy. 4. Then small claim Court. 2006 went I 1st open and account at Capitec my father warned me saying the good service I'm receiving is just temporary because Capitec Bank is till new and need more people to join them and my father predict that when Capitec got the good number they are targeting they will change and be like other banks. After 10 years now I see my father was right all along. On the 19 October 2016 by mistake I deposited money to a wrong number using(*120*3279#)I was intending to deposit the money to ********** 567 but instead I sent it to ********** 568.

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