I went to the branch in chatsworth centre not knowing there's a long que outside

I went to the branch in chatsworth centre not knowing there's a long que outside. The guy assisting at the door asked what we here for an explained there's a que starting outside. But he also noticed im pregnant an i am almost due so he said come in an go in to the next available consultant. Lovely lady by the name of Portia assisted me efficiently an she understood condition an i didnt have to wait long. Well done. Good team work!