I went to the bank on 22 June regarding the block on my account which has now been removed but I still cannot access the funds in my accounts which the funds are still unprocessed as per the description on the app

I went to the bank on 22 June regarding the block on my account which has now been removed but I still cannot access the funds in my accounts which the funds are still unprocessed as per the description on the app. Can someone from Capitec please contact me on *** so we can have this matter sorted as soon as possible as it is affecting my policies which are about to lapse.