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Chantal C
1 reviews | Active since Oct 2023
16 Oct 2023, 14:14
I went to the bank here is Bloemfontein to advise them that there is money out of my account
I went to the bank here is Bloemfontein to advise them that there is money out of my account. I went to the police to open a ***** case and went back to the bank. They advised it will take 7 to 14 days to investigate the case. In that time there was more money out of my account and had to make another case at the police. I went back to the bank and they advised this can take up to a month to investigate. They don't update you on the case and now all my money is gone and I just have to wait.
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Replies (1)Capitec Bank's replyOfficial
16 Oct 2023, 14:19Good day Chantal
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Oct 2023, 14:19
Official
Good day Chantal
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
