CC
Chantal C

1 reviews | Active since Oct 2023

16 Oct 2023, 14:14

I went to the bank here is Bloemfontein to advise them that there is money out of my account

I went to the bank here is Bloemfontein to advise them that there is money out of my account. I went to the police to open a ***** case and went back to the bank. They advised it will take 7 to 14 days to investigate the case. In that time there was more money out of my account and had to make another case at the police. I went back to the bank and they advised this can take up to a month to investigate. They don't update you on the case and now all my money is gone and I just have to wait.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Oct 2023, 14:19
Official
Good day Chantal 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank