I WENT TO CAPITEC BANK ATLANTIS BECAUSE MY MOTHER, WHO IS A PENSIONER NEEDE MY HELP TO OPEN AN ACCOUNT

I WENT TO CAPITEC BANK ATLANTIS BECAUSE MY MOTHER, WHO IS A PENSIONER NEEDE MY HELP TO OPEN AN ACCOUNT. THE LADY TREATED ME LIKE I WAS A NOBODY AND ORDERED ME TO LEAVE, WHILE I KNOW MY MOTHER NEEDED MY HELP. LADY NAME WAS ASTROLITA. I WAITED OUTSIDE. WHEN MY MOTHER GOT OUT, I ASKED HER WHAT HER PIN NUMBER WAS ON HER NEW CARD. MY MOTHER DIDN'T EVEN KNOW WHAT A PIN NUMBER WAS. I TRIED TO RAISE THE MATTER WITH THE MANAGER, BUT THEY WORK THEY WAY AROUND IT. THE CONSULTANT GAVE ME THE PIN NUMBER. WHY DOES A CONSULTANT KEEP MY MOTHERS PIN NUMBER. I CALLED CUSTOMER CARE AND RAISED THE COMPLAIN. REF NR: ***8 (STEWARD). UP UNTILL TODAY NOTHING HAPPENED. THERES NOT EVEN A PHONE NUMBER ATTACHED TO MY MOTHERS ACCOUNT FOR NOTIFICATIONS