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Bongani S
1 reviews | Active since Jan 2024
26 Feb 2024, 17:12
I went into The Bran...
I went into The Branch at Bracken fell Pick n Pay hyper, to do a fixed deposit, I then instruct this consultant to fix a certain amount from existing account and leaving a certain amount as is, the then goes to an account I didn't ask for the transacts moving money around, I ask her what she was doing, then she tell me she knows what she's doing, at the end she gives me paperwork with no figures of amount fixed and a due date, as I walk outside I notice the mistake, I go back to her and she doesn't apologies, she challenges me, and I saosld to this is not the instruction I asked you and at the end of the day you giving me wrong information
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Replies (1)Capitec Bank's replyOfficial
26 Feb 2024, 17:58 Good day Bongani
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Feb 2024, 17:58
Official
Good day Bongani
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
