1 reviews | Active since Nov 2016

08 Oct 2021, 13:34

I was ****med at Capitec ATM

I was ****med at a Capitec Bank ATM, I visited the ATM and put in my card into machine and also my pin the card came out and someone grabbed it and ran. I did not have my phoned with my when I arrived home I stopped the card and they already made 3 with drawls the person who help me stop my card told me they will investigate yesterday I called them to know about about progress they told me they cannot refund me please assist

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Oct 2021, 16:06
Official
Good day Mamelodi 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank