I was really not happy with the service I received.i have been a Capitec customer for about 18 years now and I was very sad in losing so much money.Although this happened last year it still saddens me to think about it.

I accidentally sent money to the wrong person and straight away went to the bank and they refused to reverse the money back into my account.I was told to go and open a case at the police station.I was confused as to what case I must go and open because I explained to them that I made a mistake.I lost a whole R6500.I was really not happy with the service I received from Capitec bank😒