I was ****med.

At the end of Nov 2023 I got a call from a Melissa of Capitec ***** dept. My caller id also said ***** dept. She informed me someone was trying to buy on my bank ACC at Takealot for R14K. I laughed as I didn't have that in my bank acc. She proceeded to ask me to say yes or no to the following questions. She mentioned everything my full names, my id, both my cell numbers which is not even registered in my name, my bank account number, my debit orders and how much I paid on each debit order. I trusted her as she could mention all of these. She told me to look on my banking app as the person put an extra account onto my bank account and lo and behold there was a Takealot account on it. She sent me a QR code with the capitec logo on it and told me to scan it. Remember this woman had everything detail of mine so who was I not to trust her. But before I did the scanning R878 mtn airtime went off my account. In order to stop what these people were doing I had to scan the QR code in. When this happened she asked me to do cashsend to myself but not to tell her any of the numbers. I did it and she told me to go to the bank and get the cashsend there. I had to use the banks code as a pin number, which I did. Only to be informed that 2 months worth of debit orders were reversed and that they were in my online banking while I was in my mobile app. I have taken this up with the bank and the banking ombudsman. Bank says "Oh its Vishing" and that's that. I am still awaiting a response to my 3 or 4 emails I have sent to the ombudsman.

This person had all my details before I even did anything, debit orders and how much I pay on them, I feel that someone on the inside is leaking information. I will never do any big banking with them again