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Noziphiwo N
1 reviews | Active since Apr 2015
12 Feb 2016, 09:57
I was billed twice
I bought the stock on the 30 Jan 2016 with an amount of R1600,10 the money was deducted same time then on the 1st of Feb I receive an sms deducting the money again. On the 5th Feb R182 was deposited into my account but the balance was R0. On the 6th of Feb R700 was deposited into my account still R0 balance. An amount of R332 was deposited again still R0 balance. Can I get my money now and Capitec fix their issues with Forever or with their system.
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Replies (1)Capitec Bank's replyOfficial
12 Feb 2016, 10:17Hello Nnqambi,
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply12 Feb 2016, 10:17
Official
Hello Nnqambi,
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Megan Martin for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
