ZN
Zintle N

1 reviews | Active since Nov 2013

25 Feb 2021, 10:22

I was a victim of GBV at a Capitec ATM and Khaya Capitec employee made fun of me.

I was at a Capitec ATM in Dutywa, when a man who wanted to overtake me in the deposit ue shoved me with an elbo. a Capitec Consultant by the name of Khaya attended to the issue. I called the man who shoved me with an elbo a bully and and while I was at the atm because of what happened i struggled remebering my account number and Khaya made fun of me by calling me a bully . Apperently the bully whi shoved me with an elbo is his friend as they had a conversation and Khaya kept mocking at me that I am a bully trying to defend the man whp shoved me with an Elbo. I was a victim of GBV at a Capitec atm and Khaya made fun of me.

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Replies (2)
Capitec Bank
Capitec Bank's reply25 Feb 2021, 10:25
Official
Good day Zintle

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
ZN
Zintle N's update25 Feb 2021, 13:43
Reviewer Update
Thank you. I felt hamulated by him mocking me after such a horrific incident whereby a man shoved me.