I wanted to reverse an amount that was deducted

Item: Capitec Bank
Rating: 1
Author: Mmabatho K

I wanted to reverse an amount that was deducted. I was bombarded with question that do not even match my reason for a dispute. Agent was not helpful at all. Im closing this account and telling everyone I know to do so as well. Capitec is the worst

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

31 Jan 2026, 10:37

Good day Mmabatho Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Capitec Bank's reply31 Jan 2026, 10:37

Official

Capitec Bank's replyOfficial

03 Feb 2026, 07:35

Hello Mmabatho Kekana we were unable to reach you and have now closed your complaint. Should you wish us to revisit the matter, please send us an email or call us. Email *** Call ***
Kind regards
Complaint management

Capitec Bank's reply03 Feb 2026, 07:35

Official